Springbank Hire Drive, Irvine

1 Review
Springbank Hire Drive
Ayr Road
KA12 8NF Irvine
North Ayrshire Scotland
01294 278362
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updated more than 6 months ago


Van Hire
Car Hire
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Ray McQueenie

, more than 6 months ago

This place hires vans unfit for the road with bald tyres and nails in them. When you refuse to take the van the assistant says "I wouldn't drive it either" and offers to see what other vans there are then tells you that there's none and says she can't refund through card because she doesn't know how to do it but if you come back next day they will do it. Your then left with no van and nowhere to hire from on a Sunday. When you call about the refund you are then faced with a telephone terrorist who swears at you and questions your authority in telling whether a vehicle is fit for the road or not"are you a mechanic". When questioned as to why there assistant offered the refund your then told that "she isn't qualified to tell you that the van is not roadworthy", so why is she left in charge of the business if she doesn't know what she's doing? The arrogant woman then tells you that your not getting your money back,"I've got customers who need seen to so go away and stop annoying me". Then to top it all when you complain to your card company they lie and tell them that you came in demanding a larger vehicle and that the mistake was the customers. Lairs and cheats, I would not go near them if you value your license. Use A***** C**** in Ayr much better service and a clean van.

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